Privacy Policy
Last updated: 01/06/26

Rewired for Men Ltd takes your privacy seriously. This Privacy Policy explains what personal data I collect when you use this website or work with me, how I use it, who I share it with, how long I keep it, and what your rights are under UK data protection law.
This policy is written in plain English. If anything in it is unclear, contact me on joelwhite@rewiredformen.com and I will explain it properly.

Who I am (the Data Controller)
Rewired for Men Ltd is the Data Controller for any personal data collected through this website or the services I provide. That means I decide how and why your data is processed.

Company name: Rewired for Men Ltd
Company registration number: 16674277
Registered office: Suite 47, Beechfield House Winterton Way, Lyme Green Business Park, Macclesfield, United Kingdom, SK11 0LP
Director: Joel White
Contact email: joelwhite@rewiredformen.com
ICO registration number: 

What personal data I collect
I collect different types of information depending on how you interact with me.

Information you give me directly:
• Name, email address, and phone number when you contact me, book a session, apply for a programme, or complete a form
• Information shared during the application process, the self assessment form, or the discovery call about your situation, what you want help with, and any background you choose to share
• Notes I make during or after our sessions, kept securely and confidentially
• Payment information you provide when paying for services (note: I do not store card details myself, payments are processed by third parties)

Information collected automatically when you visit the website:
• IP address, browser type, operating system, and device details
• Pages visited, time spent on pages, and how you arrived at the site
• Cookies and similar tracking technologies (see the Cookies Policy section)

Information from third parties:
• If you contact me via LinkedIn, Facebook, Instagram, or another platform, I may receive limited information from those platforms
• If you book through Calendly, I receive the contact details you provided to Calendly

Why I collect your data and the lawful basis for doing so
Under UK GDPR, I can only process your data if I have a lawful basis. Here is what applies to you and why.
To deliver coaching services to you. Lawful basis: performance of a contract. I need your name, contact details, and information about your situation to provide the service you have asked for.
To respond to enquiries. Lawful basis: legitimate interests. When you contact me, I use your details to reply.
To send marketing communications, such as occasional newsletters or programme updates. Lawful basis: your consent. You can withdraw consent at any time by clicking unsubscribe or emailing me.
To analyse website performance and improve the service. Lawful basis: legitimate interests. I use analytics tools to understand which content is useful and which is not.
To comply with legal obligations, including HMRC tax records, accounting records, and any safeguarding obligations. Lawful basis: legal obligation.
To process special category data (information about your mental health, physical health, or wellbeing that may come up in sessions). Lawful basis: your explicit consent. Where this kind of information is part of the work, I will be clear with you about how it is stored and used.

Who I share your data with
I do not sell your data. I share it only with the following categories of third parties, and only as needed to deliver the service.
• Wix.com Ltd: my website host and platform. Wix processes some data to deliver the site. wix.com/about/privacy
• Jotform: my application and self assessment form provider. eu.jotform.com/privacy
• Calendly: booking system for virtual coffee calls. calendly.com/privacy
• Google (Google Analytics and Google Workspace): website analytics and email infrastructure. policies.google.com/privacy
• YouTube: video hosting for podcast embeds. policies.google.com/privacy
• Stripe or other payment processors, depending on which is used for transactions. Card details are handled by them, not by me.
• HMRC and accountants: limited financial information shared for tax and accounting compliance
• Professional indemnity insurers and legal advisors, only if needed in connection with a complaint or claim

Some of these providers (Google, certain Wix services) are based outside the UK. Where data is transferred outside the UK, the provider uses appropriate safeguards (standard contractual clauses or equivalent) to protect your data.

How long I keep your data
I only keep your data as long as needed for the purpose it was collected, or as required by law.
• Enquiry data from people who do not become clients: kept for up to 12 months, then deleted
• Client records and session notes: kept for 7 years after the working relationship ends, in line with professional body guidance for counsellors
• Financial records (invoices, payment receipts): kept for 7 years as required by HMRC
• Marketing list members: kept until you unsubscribe or 24 months of inactivity, whichever is first
• Website analytics data: typically kept for up to 26 months, depending on Google Analytics settings

How I keep your data secure
I take data security seriously. The measures I use include:
• Encrypted data transmission (HTTPS on the website, encrypted email where appropriate)
• Password protected and access controlled storage for client records
• Cloud storage providers with appropriate security certifications
• Regular review of who has access to what
• Training and personal awareness of data protection responsibilities
No system is 100 percent secure. If a data breach occurs that puts your rights at risk, I will inform you and the ICO within 72 hours as required by law.

Your rights under UK GDPR
You have the following rights regarding your personal data.
• Right to be informed: you have the right to know how your data is used (this policy)
• Right of access: you can ask for a copy of the personal data I hold about you
• Right to rectification: you can ask me to correct inaccurate or incomplete data
• Right to erasure: you can ask me to delete your data, subject to legal limits
• Right to restrict processing: you can ask me to limit how I use your data
• Right to data portability: you can ask for a machine readable copy of your data
• Right to object: you can object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent: where I rely on consent, you can withdraw it at any time
• Rights related to automated decision making: I do not use automated decision making or profiling
To exercise any of these rights, email joelwhite@rewiredformen.com. I will respond within one month.

Your right to complain to the ICO
If you are unhappy with how I have handled your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection authority.

ICO contact details:
• Website: ico.org.uk
• Helpline: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Children's data
Rewired for Men is a service for adult men and women. I do not knowingly collect data from anyone under 18. If you believe a minor has provided me with personal data, contact me and I will delete it promptly.

Changes to this Privacy Policy
I may update this Privacy Policy from time to time. The latest version will always be on this page with the updated date at the top. If the changes are significant, I will let existing clients and newsletter subscribers know.
 

Cookies Policy
Last updated: 01/06/26

This Cookies Policy explains what cookies are, what cookies I use on rewiredformen.com, and how you can manage them.

What are cookies
Cookies are small text files that a website saves on your device (computer, phone, tablet) when you visit. They allow the site to remember information about your visit, such as your preferences and how you use the site.

Why I use cookies
I use cookies for three main reasons:
• To make the site work properly (essential cookies)
• To understand how people use the site and improve it (analytics cookies)
• To deliver embedded content from third parties like YouTube (functional cookies)

Types of cookies used on this site
Essential cookies
These are required for the website to function. They cannot be switched off without breaking the site. Examples include cookies that remember your cookie preferences and security cookies.

Functional cookies
These enable enhanced functionality, such as remembering your settings and supporting embedded content from YouTube. The YouTube embeds on the Podcast page use cookies in privacy enhanced mode (no tracking until you click play), but once you interact with the player, YouTube cookies may be set.

Analytics cookies
Google Analytics 4 is used to understand how visitors find and use the site. This data is aggregated and anonymous and helps me improve the site. The cookies typically last up to 24 months.

Marketing cookies
I do not currently run paid advertising. If this changes in future, marketing cookies may be set by platforms such as Meta or LinkedIn, and this policy will be updated to reflect that.

Third party cookies
Some cookies on this site are set by third parties whose content is embedded on the site. I do not control these cookies. To learn how each provider handles cookies, see their privacy policies:
• Google Analytics and YouTube: policies.google.com/privacy
• Wix (platform cookies): wix.com/about/cookies
• Calendly (when you book a session): calendly.com/privacy
• Jotform (when you complete a form): eu.jotform.com/privacy

Managing cookies
When you first visit the site, you will see a cookie banner asking for your consent to non essential cookies. You can accept all, reject non essential, or customise your choices.
You can change your cookie preferences at any time by clearing cookies in your browser and revisiting the site, or by adjusting your browser settings to block cookies entirely. Note that blocking essential cookies may stop parts of the site from working properly.

Browser specific cookie controls:
• Chrome: support.google.com/chrome/answer/95647
• Safari: support.apple.com/en-gb/guide/safari/sfri11471
• Firefox: support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Edge: support.microsoft.com/en-us/microsoft-edge

Changes to this Cookies Policy
I may update this Cookies Policy from time to time. Significant changes will be reflected in the updated date at the top of this section.
 


Terms and Conditions
Last updated: 01/06/26
These Terms govern your use of the rewiredformen.com website and any coaching services delivered by Rewired for Men Ltd. By using the website or booking a service, you agree to these Terms.
If you do not agree to these Terms, please do not use the website or book a service.

Who I am
Rewired for Men Ltd is a private limited company registered in England and Wales.
Company name: Rewired for Men Ltd
Company registration number: 16674277 
Registered office: Suite 47, Beechfield House Winterton Way, Lyme Green Business Park, Macclesfield, United Kingdom, SK11 0LP
Director: Joel White

About the services
Rewired for Men Ltd provides coaching services for adult men. The services include the Respark, Rewire, and Re-Energised programmes, virtual coffee calls, and other coaching engagements as agreed between the client and Rewired for Men Ltd.

The work draws on a range of methods including NLP, EMDR informed practice, motivational interviewing, mindfulness, and breathwork. Joel White is a qualified counsellor, NLP master practitioner, EMDR practitioner, life coach, mental health first aider, and trauma informed practitioner.

Coaching is not therapy or medical treatment
The services delivered through Rewired for Men are coaching services. They are not therapy, counselling, psychiatric treatment, or medical care. The work is not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment.

If you are currently in crisis, experiencing severe mental illness, or considering harming yourself or others, please contact one of the following before booking with me:
• 999 if you are in immediate danger
• Samaritans: 116 123 (free, 24 hours)
• SHOUT: text SHOUT to 85258
• Your GP or NHS 111

By booking a service, you confirm that you are not currently in crisis and have considered whether coaching is the appropriate support for your situation. If I believe coaching is not the right fit for what you are dealing with, I will tell you and where possible signpost you to alternative support.

Booking and payment
All bookings are confirmed in writing by email. Payment terms are agreed at the point of booking and may be a single payment or instalments depending on the programme.

Payment is taken in advance unless agreed otherwise. Failure to pay an agreed instalment may result in suspension of services until payment is brought up to date.

Payment is processed through third party payment providers. Card details are not stored by Rewired for Men Ltd.

Cancellation and rescheduling
You may cancel a booked session as follows:
• More than 48 hours notice: full reschedule or refund
• 24 to 48 hours notice: reschedule allowed, no refund
• Less than 24 hours notice or no show: session forfeited, no refund or reschedule
If I need to cancel or reschedule a session, I will give you as much notice as possible and offer a reschedule at no cost.

Refunds
Refund eligibility depends on the programme.
• Respark (single session): refundable within 14 days of booking, provided the session has not yet taken place
• Rewire and Re-Energised: refundable within 14 days of booking, provided no sessions have taken place. After the first session, no refund is available, but unused future sessions may be applied as credit against another Rewired for Men programme

Refunds are issued to the original payment method within 14 days of the refund request being approved.

Confidentiality
What you share in sessions is confidential. I do not share details of our conversations with anyone without your explicit consent, with the following exceptions required by law or professional standards:
• If I believe there is a serious and imminent risk of harm to you or another person
• If you disclose information about ongoing or planned harm to a child or vulnerable adult
• If required by a court order or other lawful instruction
• If I am required by my professional body or insurer to discuss a case for supervision or complaint handling (in
which case identifying details are anonymised where possible)

These are standard exceptions for any counsellor or coach. If any of them apply, I will discuss it with you wherever possible before any disclosure.

Your responsibilities as a client
You agree to:
• Engage in good faith and be honest about your situation
• Disclose any current or recent mental health diagnoses, medications, or treatment so I can make an informed judgement about whether coaching is appropriate
• Take responsibility for your own decisions and actions following our sessions
• Tell me promptly if anything in our work is not working or if your circumstances change in a way that affects the work

Use of the website
You may access and read the website content for personal, non commercial use. You must not:
• Copy, reproduce, or republish content from this site without written permission
• Use the site or any service in connection with unlawful activity
• Attempt to interfere with the operation or security of the site
• Use the site to transmit harmful or offensive material

Intellectual property
All content on the website (text, images, branding, programmes, downloadable resources, blog posts, podcast content) is the property of Rewired for Men Ltd or licensed to it. You may not copy, reproduce, modify, or redistribute this content without written permission.
The Rewired for Men name, logo, and tagline 'Rewire the Mind. Change the Story.' are trademarks of Rewired for Men Ltd.

Links to external websites
The website may contain links to third party websites. These are provided for information only. Rewired for Men Ltd does not endorse or accept responsibility for the content, accuracy, or security of external sites.

Limitation of liability
To the maximum extent permitted by law, Rewired for Men Ltd is not liable for:
• Any indirect, consequential, or special losses
• Any loss of profits, business, or anticipated savings
• Any loss arising from your use of the website or any decisions made based on its content
• Any technical failures, downtime, or interruption of services

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.

Coaching outcomes are not guaranteed. The success of any work depends on factors including your engagement, situation, and life circumstances. Results vary between individuals.

Termination
Rewired for Men Ltd may terminate or suspend services if:
• You are abusive, threatening, or behave in a way that makes the working relationship untenable
• It becomes clear that coaching is not the appropriate support for your situation, in which case I will signpost you to alternative support
• You fail to pay agreed fees
You may end services at any time by notifying me in writing.

Changes to these Terms
Rewired for Men Ltd may update these Terms from time to time. The latest version will always be on this page with the updated date at the top. Continued use of the website or services after changes constitutes acceptance of the updated Terms.

Governing law and jurisdiction
These Terms and any dispute arising from them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.

Policy Changes:
We may update these policies at any time. Any changes will be posted on this page with the updated revision date.

Contact Information
For any questions about these policies, your data, or any other matter relating to Rewired for Men Ltd, please use the contact details below.
Rewired for Men Ltd
Director: Joel White
Email: joelwhite@rewiredformen.com
Phone: +44 7853 629771
Address: Suite 47, Beechfield House, Winterton Way, Lyme Green Business Park, Macclesfield, SK11 0LP, United Kingdom
Company registration number: 16674277 
Office hours: Monday to Friday, 10am to 6pm

Data protection enquiries
For privacy related requests including access, correction, deletion of your data, or any other GDPR right, please email joelwhite@rewiredformen.com with the subject line 'Data Protection Request'.

Complaints
If you have a complaint about the service you have received or how your data has been handled, please email joelwhite@rewiredformen.com first so I have the chance to put things right.

If you are not satisfied with how I have dealt with your data protection complaint, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.